Assistant Front Desk Manager
On-site · Goa, India
Job Summary
Entry level management role overseeing Front Desk/Guest Services operations at Marriott International. Responsibilities include leading and assisting with daily shift requirements for Front Desk, Bell/Door Staff, and Switchboard; coaching staff; ensuring guest satisfaction; monitoring front office performance; supporting adherence to credit policies and procedures; aiming to maximize room revenue and occupancy; and handling administrative tasks. Requires strong interpersonal and communication skills, integrity, and ability to lead by example. Includes supervising daily operations, guiding front desk shift activities, and participating in employee development and performance reviews.
Required Qualifications
- High school diploma or GED
- 2 years experience in guest services, front desk, or related professional area
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required
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