Assistant Front Desk Manager

Entry-level management duties in the Front Desk/Guest Services area with a focus on leading and assisting daily shift requirements across Bell/ door staff, switchboard, and guest services. Responsibilities include guiding front desk operations, coaching staff, handling guest concerns, maintaining service quality, and supporting financial objectives and administrative tasks. Requires strong interpersonal and communication skills, integrity, and the ability to train and supervise staff while ensuring adherence to credit policies and aim for high guest satisfaction and optimal room occupancy. Education options include a high school diploma or GED with 2 years of related experience, or a 2-year degree in Hospitality/Business Administration or related field; prior supervisory or management capabilities within a hotel or front desk context are implied by the role.