Assistant Food & Beverage Manager

Create and nurture a property environment emphasizing motivation, empowerment, teamwork, and a passion for service. Provide excellent customer service to all employees and guests, responding quickly and proactively to their concerns. Motivate staff to solve guest and employee-related issues while demonstrating self-confidence and energy. Take ownership of guest complaints until resolved or addressed by appropriate personnel, ensuring follow-up for guest satisfaction. Comply with corporate accounting procedures and assist the General Manager with annual quality audits. Maintain standards and meet financial goals while building relationships with guests to foster repeat clientele.