Assistant Food & Beverage Director
On-siteTuscaloosa, Alabama, United States
Job Summary
Develop schedules for all food and beverage departments according to budget and forecast, manage alcohol ordering and beverage pour costs, and ensure food quality and consistency with kitchen leadership. Assist in directing operations, including high-level communication, service training, inventory, labor controls, and catering functions, while managing managers and front-line associates across all outlets. Lead interviewing, hiring, training, and performance evaluations for associates, monitor business volume forecasts to plan labor and costs, and implement Troon standards and policies. Maintain service standards, resolve guest complaints, and complete month-end inventories for kitchen, bars, and beverage carts.
Required Qualifications
- Field related education or one or more years of related experience and/or training; or equivalent combination of education and experience
- Food Safety and Applicable Sanitation Training
- Alcohol Awareness Training
- Must meet state age requirements for handling alcoholic beverages
- Ability to read and speak English
- Regular and reliable attendance
Desired Qualifications
- Working knowledge of wine, spirits and regional cuisines
- Demonstrates Leadership ability including skills to communicate and express ideas and directives clearly to associates
- Strong problem analysis and problem resolution skills
- Strong multi-tasking, organizational and time management skills to ensure a quick response to client needs
- High level of active listening skills and strong client service skills which includes the ability to resolve issues/complaints with tact and diplomacy
- Strong written and verbal communication skills
- Strong leadership and people management skills
- Professional and courteous demeanor
- Ability to create high performance teams and to be a strong team player
- Demonstrate a strong commitment to company values
- Organizational development abilities with a strong focus on individual and team advancement
- Computer proficiency in Microsoft products such as Word, Excel, PowerPoint and Microsoft Outlook
- Ability to maintain effective financial accountability to the company and to the ownership
- Complete and comprehensive understanding of the physical infrastructure, food and beverage controls and financial back office systems of a hospitality/food service environment
- Working knowledge of food and beverage service equipment and current trends
- Exceptional personal hygiene and positive representation of the organization to Troon employees, clients and vendors
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