Assistant FMC Lead - One Bangkok
On-site · Bangkok, Bangkok, Thailand
Bangkok, Bangkok, ThailandOn-siteFull TimeMid LevelBachelors DegreeEnterprise
Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Enterprise
Job Summary
Identify customer needs and problems; provide effective solutions and support, log and track service requests; conduct follow-ups to ensure resolution; participate in training to stay updated on services and policies; collaborate with team members and other departments to improve service delivery; on-site role in Bangkok with rotating shifts.
Required Qualifications
- Bachelor's degree in any field
- At least 3 years of customer service experience (call center preferred)
- Good command of English
- Excellent customer service and problem-solving skills
- Strong organizational and administrative skills
- Ability to perform shift work (6 days a week with flexible adjustments)
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