Assistant Executive Housekeeper - Scottsdale Villa Mirage Resort
$31,200–$31,200 year
On-siteScottsdale, Arizona, United States
Job Summary
Create and post weekly schedules by Thursday, assign daily tasks to housekeepers and supervisors, and monitor daily work hours for budget compliance. Inspect rooms and common areas to ensure cleanliness standards, retrieve staff for re-cleaning, and conduct weekly report cards and performance reviews. Coach team members to reach productivity standards, provide ongoing feedback, and handle discipline or termination when necessary. Manage inventory counts, report unit maintenance issues, and finalize day updates in the MasterMind system. Interview, select, and onboard new hires while ensuring 7-Steps to Clean training is delivered. Build positive rapport with resort management, attend meetings, and address guest complaints promptly. Conduct safety meetings, enforce policies, and handle workers' compensation reporting. Work irregular hours and comply with all resort operations standards.
Required Qualifications
- High School Diploma or equivalent combination of education and experience
- Two years of experience directly related to the job with progressive responsibility
- A proven track record of driving strong performance and key field operations metrics
- Effective written and verbal English communication
- Working knowledge of Microsoft Outlook, Word, PowerPoint, and Excel
- A valid driver's license
- Ability to perform essential functions including standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions
Desired Qualifications
- Bachelor's Degree preferred
- Bi-lingual Spanish a plus
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