ASSISTANT EXECUTIVE HOUSEKEEPER
On-siteSentosa, Singapore
Job Summary
Conduct room and public area inspections to ensure cleanliness and maintenance standards, while planning manpower based on occupancy forecasts and daily allotments. Direct work assignments for all supervised staff, coordinate with Front Office and other operating departments, and manage housekeeping supplies, linens, and contractor relationships for laundry and pest control. Take ownership of operational issues, resolve guest feedback swiftly, and lead the team through performance reviews, on-the-job training, and daily shift briefings. Develop departmental strategies to drive guest satisfaction scores and KPIs, control operational expenses, and ensure compliance with brand standards and safety policies.
Required Qualifications
- Degree/Diploma in Hospitality/Tourism or equivalent
- Minimum 5 years of relevant hospitality working experience in a managerial appointment
- Good human relations and influencing skills
- Good communications (verbal and written), planning and coordination skills
- Ability to work independently and take initiative
- Strong time management skills
- Creative and resourceful
- Understand the needs of international luxury travellers
- Possess good local hospitality market knowledge
- Flexible with working days and hours including weekends and public holidays
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.