Assistant(e) Service Client H/F

Handle inbound calls from individual customers to manage pre- and post-sales claims, process orders, and provide product information. Respond to client emails and letters, while tracking administrative order details including refunds and courier inquiries. Monitor customer feedback on social media and external websites to drive retention efforts. This six-month role begins September 1, 2026, with a hybrid schedule of two remote days per week after integration. Atida, the European leader in online health and wellness retail, offers a 50% transport subsidy, employee discounts, and a mutual aid plan.