Assistant Director - Workforce Management Analytics
On-siteLas Vegas, Nevada, United States
Job Summary
Monitor and evaluate staffing levels, business volume efficiency, and customer satisfaction results across the property to identify labor optimization opportunities. Analyze data from departments and Finance to make recommendations to senior management, while developing turnkey reports on findings and resolving issues. Work with complex department heads to adjust staffing models and provide guidance on scheduling, labor management, and leave management. Assist in directing Workforce Management operations, including process optimization and staff development, and act as the Director in their absence. Prepare detailed reports and communicate solutions to business leaders and human resources.
Required Qualifications
- Two or more years of experience in a similar role
- Ability to partner and communicate with property leaders
- Age 21 years or above
Desired Qualifications
- Strong background in information technology
- Process improvement experience
- Statistical analysis
- Advanced Microsoft Excel skills
- Experience with reporting software
- Bachelor of Science degree in finance, business, accounting, or a related field
- Experience in hospitality operations
- Experience in a resort setting
- Superior communications skills
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.