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University of CincinnatiPosted 3 weeks ago

Assistant Director Ticket Operations, Athletics

On-siteMain, Eastern Cape, South Africa

Full TimeSenior Level

Job Summary

Oversee ticket operations for the UC Baseball program and assist with assigned sports, ensuring adequate staffing and training of student gameday workers. Develop policies and procedures for the ticket office, manage cash control systems, and reconcile daily receipts while maintaining accurate sales records. Disseminate event and ticketing information to the campus community and public via phone and email, utilizing ticketing software like TM Archtics to build seating manifests and manage inventory. Collaborate with staff and business partners to ensure efficient operations and exceptional customer experiences, providing direct or indirect supervision to exempt and non-exempt employees. Work evenings and weekends as needed.

Required Qualifications

  • Bachelor's Degree
  • Six (6) years of relevant work experience and/or other specialized training
  • Two (2) years of experience in ticket operations

Desired Qualifications

  • Must be able to work some evenings and weekends
  • Previous experience with Ticketmaster's Archtics

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