Ernest N. Morial Convention Center logo
Ernest N. Morial Convention CenterPosted 1 month ago

Assistant Director- Sales

On-siteNew Orleans, Louisiana, United States

Full TimeSenior LevelBachelors DegreeLarge

Job Summary

Execute the department's annual sales strategy and achieve booking and revenue goals by monitoring pipeline development, account performance, and CRM usage. Manage a portfolio of national and regional convention accounts through site visits, facility tours, and client presentations while supporting contract negotiations and resolving complex issues. Lead and develop sales staff by overseeing onboarding, training, performance appraisals, and corrective actions, serving as Acting Director during absences. Collaborate with Event Services, Operations, and Finance to ensure seamless sales-to-event transitions and support process improvements. Assist in developing annual goals, budget planning, and forecasting while tracking departmental KPIs and preparing performance reports for leadership.

Required Qualifications

  • Ability to work evenings, weekends, and holidays based on business needs
  • Ability to travel occasionally for industry conferences, trade shows, and client meetings
  • Demonstrated experience leading and developing high-performing sales teams
  • Strong relationship management and customer service skills
  • Knowledge of convention center operations and the hospitality industry
  • Strong presentation, negotiation, and communication skills
  • Ability to analyze booking trends and sales performance data
  • Excellent organizational and project management skills
  • Ability to manage multiple priorities in a fast-paced environment

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