Assistant Director of Housekeeping - InterContinental Los Angeles Downtown
On-siteLos Angeles, California, United States or California, United States
Los Angeles, California, United States or California, United StatesOn-siteFull TimeSenior LevelHOSPITALITYEnterprise
Full TimeSenior LevelEnterpriseHOSPITALITY
Job Summary
Direct daily housekeeping operations by assigning staff, scheduling routine room and public area inspections, and managing inventory to maintain superior cleanliness standards. Coach team members on performance goals, safety compliance, and service delivery while handling special requests from VIPs and guests. Monitor the annual budget, control cost per room for supplies and labor, and lead on-call rotations across seven days a week. This role supports the hotel's LEED-Gold sustainability initiatives and contributes to profitability through waste reduction and operational efficiency.
Required Qualifications
- High School Diploma / secondary education / equivalent
- Four years' housekeeping/laundry experience
- supervisory experience
- Must be fluent in local language
- Frequently bending, stooping, kneeling, climbing, and crawling
- Frequently handling objects and equipment to maintain the facility
- The hospitality business functions seven (7) days a week, twenty-four hours a day
- The work schedule is based on the demands of the business
- must be available days, nights, overnights, weekends, and/or holiday availability as required
- Speaking, reading and writing in English
- In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times
- All duties and requirements are essential job functions
Desired Qualifications
- Four years' housekeeping/laundry experience preferably in a hotel of similar size
- including supervisory experience
- Some college preferred
- Must be fluent in local language and other languages preferred
- You'll be familiar with Microsoft Office
- a building management program
- and/or any other reporting tools
- Great communication skills
- you'll be warm, welcoming and easy to speak to
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