Assistant Director of Hotel Operations | Morris Inn
On-site · Notre Dame, Indiana, United States
Job Summary
Assistant Director of Hotel Operations (FOH) at Notre Dame’s Morris Inn responsible for high-visibility leadership across Front Desk, Parking, and Guest Services; oversee two Operations Managers and a Front Office Supervisor; bridge digital reservations with on-site arrivals; manage VIP and campus constituent relations; coordinate with third-party reservations; drive staff development, service excellence, and performance analytics; ensure premium guest experiences through strategic communication, VIP coordination, and campus liaison activities. Requires a Bachelor’s degree in Hospitality or related field (or equivalent), 3–5 years in hospitality/operations, strong leadership and communication skills, and flexibility to work evenings/weekends/holidays. Salary is commensurate with experience.
Required Qualifications
- Bachelor’s degree in Hospitality, Business, or a related field (or equivalent experience)
- Minimum 3–5 years of progressive hospitality or hotel operations management experience
- Strong leadership, communication, and organizational skills
- Familiarity with hotel property management systems (PMS) is preferred
- Ability to work flexible hours including evenings, weekends, and holidays as needed
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