Assistant Director of Financial Aid
$65,000–$70,000 year
On-siteWashington, District of Columbia, United States or Washington, United States
Job Summary
Administer, maintain, and reconcile the Federal Direct Student Loan Program and Pell Grant programs while overseeing external updates to PowerFAIDS and transmitting electronic data to the U.S. Department of Education. Download and screen incoming ISIRs, resolve data integration errors, and process loan certifications and disbursement rosters. Serve as a liaison for electronic data exchange with Technology Services, College Board, and NSLDS, and assist in preparing office reports and creating workflow processes to improve efficiency. Provide accurate, timely assistance to students, parents, and faculty regarding enrollment and financial aid, while working cross-functionally with Admissions and the Registrar to support recruitment and retention goals.
Required Qualifications
- Bachelor's Degree in appropriate field such as business, finance, education or public administration
- 3 to 5 years of hands-on experience in a post-secondary financial aid office
- Deep understanding of federal Title IV regulations, state programs, and institutional compliance standards
- Proficiency with financial aid software and data systems such as PowerFAIDS
- Strong verbal and written skills to guide students and families through financial processes
- Ability to manage heavy workloads, meet funding deadlines, and solve problems
- Demonstrated ability to work in a team, support diverse populations, and assistant with daily administrative oversight
- Working knowledge of Title IV regulations
- Strong proficiency in Aid Management Software
- Strong knowledge of federal platforms
- Hands-on experience with financial aid software systems such as PowerFAID
- Ability to run reports, complete reconciliation processes, and utilize data to support administrative decisions
- Demonstrated ability to problem-solve, and use high degree of professional judgement
- Excellent time management skills in prioritizing tasks and managing multiple shifting deadlines in a high-volume, fast-paced environment
- Ability to work cross-functionally in a collaborative environment with Admissions, the Registrar, etc. to support student recruitment and retention goals
- High degree of discretion for handling sensitive and confidential financial records with empathy and integrity
- Strong working knowledge of Microsoft office
- 40 hours per week minimum, including regular office hours to support the business hours of the University: 9am to 7pm
- Includes regular Saturday hours 8am to 2pm
- This is an all year-around,12-month, full-time, in-person position
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