Assistant Director of Conference Planning
$85,000–$100,000 year
On-site · St. Charles, Illinois, United States
Job Summary
Assist the Director of Conference Planning by providing leadership and operational oversight for assigned conference programs and daily departmental functions. Focus on execution excellence, client satisfaction, cross-department coordination, and team support. Ensure accurate event planning, seamless on-site execution, and consistent delivery of Q Center service standards. Lead, develop, and manage Conference Planning managers and coordinators; oversee SOPs, budgeting, post-event billing, vendor management, and KPI tracking to drive profitability and service excellence. Maintain active onsite presence, create and distribute accurate Banquet Event Orders, group resumes, and floor plans, and represent the department in operational meetings. Strong communication, strategic thinking, and ability to manage multiple, complex events simultaneously are required.
Required Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or related field required
- Minimum six (6) years of progressive hospitality management experience within a full-service hotel, resort, or comparable hospitality environment
- Director-level experience required
- Minimum five (5) years of supervisory or leadership experience required, previous director-level experience preferred
- Proficiency with event planning systems, software, and diagramming tools
- Proven track record of managing complex events, budgets, and departmental teams
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