Assistant Director of Admissions Operations- MSUAASF Range C
$47,845–$93,809 year
On-siteSaint Cloud, Minnesota, United States
Job Summary
Lead graduate admissions operations by overseeing application processing, workflow management, and CRM administration to ensure data integrity and compliance. Design and document admission workflows, configure application cycles, and establish quality assurance standards for domestic and international applicants. Serve as functional lead for Student Information Systems, coordinate testing with IT vendors, and develop dashboards to monitor funnel performance and yield indicators. Manage onboarding and training for admissions staff and student employees while partnering with academic programs and recruitment teams to align operations with outreach strategy. Work full-time, 8:00am-4:30pm (M-F), with occasional evening or weekend availability required to support recruitment activities.
Required Qualifications
- Master's degree plus one year of professional experience in admissions operations, enrollment management, or related field OR, Bachelor's degree plus two years of professional experience in admissions operations, enrollment management, or related field
- Professional experience with admissions CRMs and Student Information Systems
- Demonstrated knowledge and application of FERPA and data privacy standards
- Demonstrated commitment to equity, inclusion, and student success
- Strong organizational skills with the ability to manage multiple, competing priorities
- Excellent customer service and communication
- Excellent time management
- Strong analytical and problem-solving skills
- Office-based position with extensive computer use
- Evening and weekend work required to support recruitment and outreach activities
- Periodic regional, national, and occasional international travel is required
- Eligible to work in the United States on or before the effective date of appointment
- Must maintain work authorization without sponsorship for the duration of their appointment
Desired Qualifications
- Master's degree or other experience in post-baccalaureate education
- Experience serving graduate students and adult learners
- Experience with international admissions processes
- Experience supervising staff and leading operational projects
- Experience configuring admission applications and CRM solutions
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