Assistant Director for Training
$82,000–$82,000 year
On-siteAustin, Texas, United States
Job Summary
Organize and direct subordinate staff in Custodial Services while developing performance metrics and coordinating quality assurance programs to ensure cleaning standards are met. Plan, coordinate, and evaluate training for 449 members across day, evening, and weekend shifts, including assessing needs, writing materials, and teaching groups on policies and processes. Direct the quality assurance philosophy to key personnel and gather information to evaluate work processes for improved productivity and efficiency. Edit and publish training schedules, reports, newsletters, and operating procedures, while occasionally working varying shifts in excess of eight hours.
Required Qualifications
- Bachelor's Degree
- Relevant supervisory experience
- Experience training frontline employees
- Proficient in Microsoft Office, including Outlook, Teams, Excel, Word and PowerPoint
- Demonstrated excellent verbal and written communication skills
- Demonstrated ability to work collaboratively
- Professional demeanor
- Must have a valid driver's license and an acceptable driving record
- Class C operator's driver's license
- Current three-year driving record from the current state of residence
- Acceptable driver's rating
- Security background check clearance
Desired Qualifications
- Bachelor's Degree in related field
- More than five years supervisory experience in a large facilities or production organization
- Management of a training organization composed of multiple trainers
- Professional certification in training or training management
- Experience in the OS1 Cleaning Program and familiar with work loading and process compliance
- Project management proficiency
- Quality assurance experience
- Demonstrated experience in training workforce
- Proficiency in multiple languages such as English, Spanish, ASL, French, Swahili, Kinyarwanda, Portuguese and Vietnamese
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