Assistant Director, Employer Success
$73,400–$79,700 year
On-siteBrandeis, California, United States
Job Summary
Manage employer and alumni engagements as a project manager and relationship steward, ensuring quick responses, guided process navigation, and consistent follow-up to turn single conversations into lasting partnerships. Draft job and internship descriptions, coordinate across Career Services and university partners, and maintain current CRM records to track student interest and inform outreach strategy. Own Handshake platform operations by helping partners create profiles, manage postings, and re-engage employers throughout the recruiting calendar while building employer-facing resources like FAQs and hiring guides. Share insights from interactions to support team strategy and participate in professional development activities relevant to employer relations and career services.
Required Qualifications
- Bachelor's degree
- 3-5 years' experience
- Experience in employer relations, career services, customer success, or a related field
- Demonstrated ability to manage multiple concurrent relationships and keep processes moving forward with consistent follow-through
- Strong organizational skills, including consistent use of CRM tools and tracking systems
- Clear, professional communicator in writing, by phone and in person
- Fully vaccinated
Desired Qualifications
- Backgrounds in account management, client services, or recruiting coordination
- Familiarity with Handshake or similar career management platforms
- Familiarity with internship compliance and regulations around hiring international students
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