Floor and Decor Outlets of America logo
Floor and Decor Outlets of America5 days ago

Assistant Department Manager (Wood)

On-site · Cape Coral, Florida, United States

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Enterprise

Job Summary

Assistant Department Manager (Wood) supports training and development of Product Sales Specialists, ensures high-quality customer service, oversees merchandising, pricing, and certification efforts, and leads department operations including POS transactions, inventory communication, and customer engagement in a fast-paced retail environment.

Required Qualifications

  • High School Diploma or GED
  • 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job
  • Excellent communication skills (verbal & written)
  • Ability to multi-task and work in a fast-paced environment
  • Industrial Truck (forklift) proficiency testing and certification
  • Demonstrate ability to drive and teach company philosophy around basic P’s of retail (People, Position, Product, Presentation, Price, Promotion, Purchasing)
  • Complete all product specialist certification courses
  • Greet every customer in a helpful and courteous manner
  • Process customers at check-out using POS system
  • Answer telephone according to guidelines
  • Stock and tag merchandise displays
  • Create price tags and merchandise signs
  • Follow cash, check and charge card acceptance procedures
  • Present ‘how-to’ classes to customers
  • Communicate SOP direction to associates
  • Explain inventory needs to management
  • Complete merchandising, pricing and organization of the department
  • Validate product placement and pricing
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Floor and Decor Outlets of America

Assistant Department Manager (Wood)

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