Assistant Department Manager (Wood)

Assistant Department Manager responsible for training Product Sales Specialists and delivering superior customer service by guiding staff, ensuring accurate product knowledge and pricing, managing merchandising and inventory, coordinating certifications (including forklift), conducting customer-focused demonstrations and classes, handling POS transactions and refunds, and enforcing store policies. Requires strong communication, multitasking in a fast-paced environment, leadership to direct associates, and ability to work with standard operating procedures, safety practices, and core retail principles (People, Position, Product, Presentation, Price, Promotion, Purchasing). Demonstrated ability to drive retail philosophy and ensure organized department presentation, pricing, and inventory, with exposure to warehouse conditions and variable store hours.