Assistant Department Manager (Tile)
$37,960–$56,472 year
On-siteGlen Burnie, Maryland, United States
Glen Burnie, Maryland, United StatesOn-siteFull Time$37,960–$56,472 yearHigh School Or EquivalentEnterprise
Full TimeHigh School Or EquivalentEnterprise
Job Summary
Train and develop Product Sales Specialists while ensuring exceptional customer service and product information. Direct all product sales specialists to maintain accurate customer service levels and complete certification courses. Manage merchandise, installation, pricing, and organization, communicating standard operating procedures to associates. Process customer transactions at the POS, handle refunds and exchanges, and answer telephone inquiries. Stock displays, create price tags, and present how-to classes. Ensure compliance with safe lifting practices and company core values.
Required Qualifications
- High School Diploma or GED
- 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job
- Excellent communication skills (verbal & written)
- Ability to multi-task and work in a fast-paced environment
- Ability to drive
- Ability to lift 30 – 60 pounds of force occasionally
- Ability to lift 20-30 pounds of force frequently
- Ability to lift greater than negligible up to 20 pounds of force constantly
- Ability to use hands and fingers to handle or feel objects
- Ability to stand
- Ability to walk
- Ability to reach with arms and hands
- Ability to climb or balance
- Ability to stoop, kneel, crouch or crawl
- Ability to complete all product specialist certification courses
- Ability to complete the Industrial Truck (forklift) proficiency testing and certification
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