Assistant Dental Office Manager
$39,520–$49,920 year
On-site · Lancaster, Pennsylvania, United States
Job Summary
As an Assistant Dental Office Manager (Operations Lead) at Aspen Dental, you will supervise the non-clinical team, manage daily front office tasks, oversee scheduling and patient communications, verify insurance payments and collections, and ensure accurate deposits and credit card processing. You’ll participate in an eight-week training program and collaborate with the dental team to deliver excellent patient service in accordance with policies, government regulations, and dental board standards. The role emphasizes data review to evaluate practice impact, efficiency in coordinating with the clinical team on treatment options, and maintaining a high-quality, compassionate patient experience.
Required Qualifications
- High school diploma or equivalent; college degree preferred
- Strong communication and interpersonal skills
- Ability to build rapport with patients of all ages and backgrounds
- Demonstrate analytical thinking; place a premium on leveraging data
- Organized and detail oriented
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