Assistant Customer Acquisition Manager
On-siteHong Kong, Hong Kong
Job Summary
Lead the team to solicit new customers, deposits, lending business, and referrals while driving sales targets and business KPIs through branches, off-site activities, and remote account openings. Manage daily operations including roster management, new hire orientation, and staff training on business planning, product features, service standards, compliance, and referral tactics. Handle complicated customer inquiries and complaints referred by subordinates while assisting in executing sales plans and operational procedures. Requires a degree, minimum three years of retail banking selling experience with supervisory background, and strong command of English and Chinese. Full-time role based in Hong Kong with competitive compensation and comprehensive benefits.
Required Qualifications
- Minimum 3 years' selling experience in retail banking
- Good knowledge in general banking products and services including mortgage
- Good command of written and spoken English and Chinese (including Putonghua)
- Degree holder
Desired Qualifications
- supervisory experience
- Good interpersonal, problem solving and communication skills
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