Assistant Community Manager (Student Living)
On-site · Charleston, South Carolina, United States
Job Summary
Assist the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using property management software to record, track, and report on all financial workings of the community. Responsibilities include completing daily financial transactions (rent, deposits, reconciliations), generating financial reports, processing invoices, operating Yardi/OneSite, reviewing resident files and balances, enforcing leases to maximize revenue, managing vendor communications, following eviction procedures, processing move-outs, promoting resident satisfaction, acting as on-site supervisor in the manager’s absence, supporting leasing and marketing efforts, and other duties as needed including California-specific move-in file reviews.
Required Qualifications
- M.Ed or Bachelor’s degree in Business Management, Communications, or related field from an accredited college or university
- 1-3 years minimum of relevant experience in residence life and/or property management
- Knowledge of equity and inclusion issues and laws that impact higher education and particularly community living (FERPA, all gender spaces, Title IX, affinity-based living learning communities, ADA compliance)
- Ability to implement problem solving strategies to manage everyday residential challenges such as crisis response, conflict management, community development, and student/family concerns.
- Compassionate and diplomatic with excellent written and verbal communication skills.
- Detail-oriented and self-motivated with the ability to work independently and as a collaborative member of a team.
- Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs to complete required reports and documents.
- Strong proficiency in using property management software (Yardi, OneSite, Entrata, etc.).
- Ability to navigate THD (The Housing Director), PeopleSoft, MaxPanda or their equivalents.
- Demonstrated supervisory skills sufficient to lead, direct, and evaluate subordinates and team members, including maintenance specialists.
- Demonstrated experience building collaborative partnerships with faculty, administrators, students, parents/families, and campus and/or business partners.
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