Assistant Community Manager
On-site · Chandler, Arizona, United States
Job Summary
Assistant Community Manager at Sparrow’s 55+ Active Adult communities supports on-site operations under the Community Manager, including rent collection, budget management, vendor coordination, and daily member communications. Responsibilities include overseeing show-quality standards with the maintenance team, conducting community tours and lead follow-ups, processing applications, credit/background screening, preparing leases and move-in packages, and supporting lease renewals. The role emphasizes relationship-building with residents, delivering high levels of service through the Lifestyle & Engagement program, utilizing YARDI for vacancy and data management, and contributing to revenue, occupancy, and expense goals. Strong customer-service, coordination, and communication skills, plus familiarity with property-management software and regulatory requirements (OSHA, ADA, Fair Housing) are required.
Required Qualifications
- A high school diploma and a valid driver’s license
- Minimum of 3+ years professional management experience preferably with lease-up properties in multifamily housing, Active Adult, or hospitality
- Experience maintaining financial records and budget management
- Experience using YARDI or other property management software
- Proficient in Microsoft Word, Excel and Outlook
- Effective communication skills and skilled at navigating conflict
- Must have general knowledge of OSHA and ADA regulations
- Familiarity with Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations
- Must be able to physically access all exterior and interior parts of the property and amenities; must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance
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