Assistant Community Manager
On-siteDuluth, Georgia, United States
Job Summary
Greet and qualify prospects, process applications, and manage lease renewals while handling rent collections and evictions. Show apartments, close sales, and prepare units for move-ins by obtaining resident signatures and providing orientation. Respond promptly to complaints and service issues to promote resident satisfaction, then follow eviction procedures including court representation. Conduct market research by surveying competing properties and update marketing outreach. Maintain an active social media presence to enhance property visibility and complete all necessary paperwork for leases and move-ins. This role requires a flexible schedule including nights, weekends, and Saturdays, with onsite duties that may involve working outdoors and in confined spaces.
Required Qualifications
- High school diploma or GED
- At least one year of experience in customer service or apartment leasing
- A background in accounting combined with customer service is also preferred
- Microsoft Office Suite
- Project Management
- Must be able to read documents, computer screens and data
- Must be able to hear and understand verbal communications in person and over the phone or computer
- Must be able to operate a computer, keyboard, mouse and other office equipment
- A valid driver's license is preferred
- Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires
- RPM Living participates in E-Verify
Desired Qualifications
- A background in accounting combined with customer service is also preferred
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