Assistant Community Manager
On-siteLithonia, Georgia, United States
Job Summary
Greet and qualify prospects using guest cards, process applications and deposits while adhering to Fair Housing requirements, and manage lease renewals, move-outs, and fee collections. Show apartments, close sales, prepare units for move-ins, and obtain resident signatures on paperwork. Respond promptly to complaints and service issues to promote resident satisfaction, enforce lease terms, and initiate eviction proceedings when necessary. Conduct market research by surveying competing properties, implement outreach marketing, and maintain an active social media presence. Complete all necessary paperwork for leases, move-ins, and check-outs in a timely manner. This role requires a flexible schedule including nights, weekends, and Saturdays, with onsite work at an apartment community.
Required Qualifications
- High school diploma or GED
- At least one year of experience in customer service or apartment leasing
- Microsoft Office Suite
- Project Management
- Valid driver's license
- Must be able to sit for extended periods of time while working at a desk
- Must be able to climb stairs
- Must be able to read documents, computer screens and data
- Must be able to hear and understand verbal communications in person and over the phone or computer
- Must be able to operate a computer, keyboard, mouse and other office equipment
- Flexible schedule including weekdays, nights, and weekends (including Saturdays and Sundays)
Desired Qualifications
- A background in accounting combined with customer service
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