Assistant Community Manager (Multi-Site)
On-siteWaupaca, Wisconsin, United States
Waupaca, Wisconsin, United StatesOn-siteMedium
Medium
Job Summary
Conduct showings, answer prospect inquiries, and greet walk-in traffic during open hours to ensure complexes are ready for move-ins. Address resident concerns and maintenance requests while processing lease paperwork, rent collection, and renewal notices in compliance with Fair Housing laws. Maintain accurate resident files, document correspondence and emergency situations, and manage vendor relationships. Travel to assigned properties in Waupaca, Iola, and Scandinavia using personal transportation. Requires valid driver's license, proficiency in Microsoft Office, and flexibility for Saturdays or later hours.
Required Qualifications
- High School diploma or equivalent
- Previous customer service experience
- Knowledge and experience in office or clerical setting
- Knowledgeable and proficient with computer software applications in word processing, spreadsheets, database and presentation software (MS outlook, word and excel)
- Maintain valid driver's license with acceptable driving record
- Flexibility with working hours and availability for later hours or Saturdays as needed
- Ability to prioritize and possess efficient time management skills
- Demonstrates excellent verbal and written communication skills
- Goal-oriented and team player
- Ability to work independently under tight deadlines
- Exhibits a degree of professionalism and respect through appearance and interactions with others
- Ability to lift to but not limited to 25 pounds unassisted and as needed
- Must be able to reach with hands and arms and lift up to 25 pounds unassisted and as needed
- Travel is required to assigned property locations using personal transportation
- Must also be able to travel to all trainings and meetings arranged through the Corporate office periodically throughout the year
- Maintain a current working knowledge and adhere to the fair housing laws, its policies and practices, in accordance with ACC Management Group policies and procedures
Desired Qualifications
- 1-2 years of leasing or property management experience preferred
- Experience with Onesite software is a plus
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