Assistant Community Manager - Modera Montville
$60,008,000–$60,008,000 year
On-sitePine Brook, Minnesota, United States or Montville, New Jersey, United States
Job Summary
Greet prospective residents, answer calls, and complete lease applications while maintaining impeccable unit conditions and managing daily Entrata tasks. Accept rents and deposits, update Yardi records, and issue necessary notices. Physically inspect the property, route service requests, and resolve resident concerns directly. Assist with move-ins, renewals, and transfers; participate in revenue management calls and monthly market surveys. Oversee leasing consultants and concierge duties as directed. Work weekends and report to the Community Manager to support performance standards and maintain community operations.
Required Qualifications
- High School diploma or equivalent (GED)
- Bachelor's degree preferred
- 2 years multi-family leasing or related property management experience or equivalent experience
- Multi Family or related property management experience, retails sales or hospitality experience
- Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication
- Exercise professional judgement to take ownership of and resolve issues and problems with residents
- In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community
- Continuous research of area competitors such as pricing, amenities, features etc.
- Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software
- Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division
- Capable of travelling between two or more communities, if necessary
- Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked
Desired Qualifications
- Strong communication skills (written and verbal)
- Commitment to, and passionate for, providing outstanding customer service
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