Assistant Community Manager
On-siteCleveland, Ohio, United States
Job Summary
Assist Property Manager in ensuring compliance with HUD 4350.3 Handbook and executing intervention strategies for non-compliant tenants. Prepare property for REAC reviews, EHS violations, Management and Occupancy Reviews, and annual recertification. Document lease violations, coordinate evictions, and track arrears while overseeing accounting transactions and rent collection. Promote resident satisfaction by responding to complaints, service requests, and emergencies promptly. Ensure maintenance team completion of resident service requests and oversee lease renewal programs. Create purchase orders in Yardi and answer communications within 24 hours.
Required Qualifications
- Two (2) years of experience in affordable housing leasing or property management
- Knowledge and experience in the local residential market
- Experience with EIV, Yardi and Realpage
- Proficient in Microsoft Office Suite
- Strong written and verbal communication skills
- Great Customer Service skills
- Able to learn and work with property management applications
- Quick learner and great attitude
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