Assistant Community Manager
On-sitePeoria, Arizona, United States
Job Summary
Provide administrative support to community managers in the Peoria office, ensuring compliance with city, state, and federal laws. Oversee compliance appeals and exterior modification review processes while conducting routine community tours to verify governing document adherence. Develop relationships with board members, communicate with owners regarding maintenance items, and manage vendor interactions. Assist with project proposals, disclosure packages, monthly financial processes, and annual budgets. Maintain BoardVue daily and ensure accurate association records. Prepare and record board meeting minutes, track deadlines for association requirements, and support associations during manager absences. Utilize personal automobile for commuting and community inspections.
Required Qualifications
- Strong computer software and internet proficiency
- Excellent interpersonal skills including positive written and verbal communication abilities
- Ability to handle multiple tasks simultaneously, establish priorities and meet deadlines
- Exceptional organizational and tracking skills
- Proficiency in utilizing Outlook
- Proven customer service experience, with a strong emphasis on problem resolution
- Ability to prepare and process high volumes of administrative and customer service tasks accurately
- Ability to function efficiently in a fast-paced environment
- Ability to interact and work positively and effectively with staff at all levels
- Advanced communication skills (both verbal and written), and the ability to communicate with all levels of management, staff, residents, board and committee members and vendors/contractors
- Ability to work collaboratively and cooperatively within the department as well as with other departments
- Utilizing personal automobile for commuting to and from assigned communities
- Walking or driving through communities to inspect common areas per management contract or as needed
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