Assistant Chef de Réception H/F
On-siteRoissy-en-France, Île-de-France, France
Job Summary
Lead reception teams and motivate staff to ensure warm guest experiences and brand standards are met. Coordinate effectively with all hotel services, oversee administrative procedures, and drive continuous operational improvements. Coach and support team members through daily training and follow-up to foster skill development. Guarantee guest satisfaction and contribute to client retention throughout their stay. Manage priorities and take initiative to optimize reception operations. Requires a Bac/Bac+2 minimum with 1-2 years in management, fluency in French and English, and familiarity with OPERA software. Full-time CDD role with a 13th month, interest sharing, and employee transport benefits.
Required Qualifications
- Niveau Bac/Bac+2 minimum
- 1 à 2 ans d'expérience en management
- Français
- Anglais
Desired Qualifications
- Maîtrise du logiciel OPERA
- Sens du leadership et esprit d'équipe
- Excellentes qualités relationnelles et de communication
- Rigueur, organisation et réactivité
- Sens du service et orientation client
- Capacité à gérer les priorités et à prendre des initiatives
- Passionné(e) par l'hôtellerie et le contact client
- Bonne humeur communicative et capacité à motiver son équipe
- Sens de l'initiative et goût pour la réalisation de projets
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