Assistant Camp Manager
$37,440–$37,440 year
On-siteClarkston, Michigan, United States
Clarkston, Michigan, United StatesOn-siteFull Time$37,440–$37,440 yearSmall
Full TimeSmall
Job Summary
Supervise a team of 20–25 camp counselors, manage daily operations, and oversee budget and inventory for the camp. Conduct hiring, scheduling, performance reviews, and training while ensuring all staff maintain required certifications. Lead front desk functions, monitor safety checklists, and maintain clean environments across cabins and play areas. Build partnerships with local businesses, handle digital marketing, and represent the brand at community events. Work flexible hours from 6:00 am to 7:30 pm, seven days a week, with on-call coverage for uncovered shifts.
Required Qualifications
- LOVE of Dogs & People!
- Excellent Customer Service
- Ability to sell services
- 2 years of management and sales/marketing experience
- Must have a high school diploma or equivalent
- Must be authorized to work in the United States
- Must have reliable transportation
- Must have a valid driver's license
- Must be able to work a flexible schedule
- Must be able to work weekends and holidays
- Must be available 6:00 am to 7:30 pm any day of the week
- Must be able to attend evening and weekend events occasionally
- Must be comfortable talking to people face to face and over the phone
- Must be able to provide a reasonable solution to a problem
- Must be able to help convert a lead into a paid customer
- Must be able to present themselves in a professional and courteous manner to all customers and potential customers
- Must be extremely organized with high attention to detail
- Must be a multi-tasker
- Must be highly motivated and enthusiastic about your work
- Must be passionate about great customer service and high-quality pet care
- Must have Time Management and project management skills
- Must have Excellent verbal and written communication skills
- Must have Intelligent decision-making skills to mitigate any risk
- Must be able to create and instill The Camp Bow Wow Experience
- Must be able to monitor vaccination records with each reservation and check-in
- Must be able to ensure boarding cards are filled in correctly with all pertinent information
- Must be able to ensure quality customer service - troubleshoot and problem-solve with a customer-friendly attitude
- Must be able to follow through with all emergency procedures and ensure Camp Counselors are trained in such
- Must be able to ensure proper scheduling for the groomers' clients through the front desk
- Must be able to create and install The Camp Bow Wow Experience
- Must be able to monitor vaccination records with each reservation and check-in and use reminder cards
- Must be able to ensure boarding cards are filled in correctly with all pertinent information
- Must be able to ensure quality customer service - troubleshoot and problem-solve with a customer-friendly attitude
- Must be able to follow through with all emergency procedures and ensure Camp Counselors are trained in such
- Must be able to promote the Premiere Experience
- Must be able to ensure that all the Camp Counselors provide care and attention at a level that rivals any service in the industry
- Must be able to supervise, train, and schedule Camp Counselors
- Must be able to conduct performance reviews of Camp Counselors and provide ongoing coaching and feedback
- Must be able to ensure that all Camp Counselors are properly trained and supervised
- Must be able to monitor all Camp Counselors' Doggy First Aid and CPR Certifications
- Must be able to ensure all Camp Counselors understand and follow policies, procedures, and regulations
- Must be able to monitor opening and closing shift checklists
- Must be able to promote teamwork and fun at Camp Bow Wow
- Must be able to ensure a safe and clean environment (at all times) for campers, as well as employees
- Must be able to continually update and monitor Day Campers and Night Campers Checklist
- Must be able to monitor information for proper feedings, medicine requirements, and check-out dates
- Must be able to monitor for proper dosage and ensure all daily checklists are complete
- Must be able to ensure a safe and clean environment for campers, as well as employees
- Must be able to ensure the proper functioning of all-day camp and boarding operations
- Must be able to follow all CBW policies and procedures
- Must be able to take financial responsibility for the overall camp budget
- Must be able to maintain interior and exterior of the property and all related issues
- Must be able to consult with the Owner on other events and action items
- Must be able to be involved in internal and external marketing of CBW
- Must be able to ensure proper scheduling for the groomers' clients through the front desk
- Must be able to ensure the proper interview process for socially acceptable behavior
- Must be able to create a fun and safe experience for our Campers as well as our Camp Counselors
- Must be able to monitor vaccination records with each reservation and check-in and use reminder cards
- Must be able to ensure boarding cards are filled in correctly with all pertinent information
- Must be able to ensure quality customer service - troubleshoot and problem-solve with a customer-friendly attitude
- Must be able to follow through with all emergency procedures and ensure Camp Counselors are trained in such
- Must be able to promote the Premiere Experience
- Must be able to ensure that all the Camp Counselors provide care and attention at a level that rivals any service in the industry
- Must be able to lead a team of 20 - 25 employees
- Must be able to oversee daily operations of the camp
- Must be able to manage budget and inventory
- Must be able to manage safety
- Must be able to manage maintenance of the facility
- Must be able to provide all necessary training when needed
- Must be able to grow the business of the local Camp through a variety of marketing and sales activities
- Must be able to manage day-to-day operations within the Camp
- Must be able to open or close the camp
- Must be able to lead daily operational tasks
- Must be able to manage the front desk
- Must be able to interact with Clients
- Must be able to manage on-duty employees
- Must be able to create partnerships with local businesses and nonprofits
- Must be able to secure and attend local events to represent the brand
- Must be able to build customer relationships
- Must be able to handle digital marketing and social media activities
- Must be able to hire and separate employees
- Must be able to schedule Camp Counselors and overall coverage
- Must be able to monitor attendance and tardiness of Camp Counselors
- Must be able to cover or find coverage of any uncovered shifts
- Must be able to adjust scheduling needs as needed to budget labor percentage
- Must be able to conduct performance reviews of Camp Counselors and provide ongoing coaching and feedback
- Must be able to ensure that all Camp Counselors are properly trained and supervised
- Must be able to monitor all Camp Counselors' Doggy First Aid and CPR Certifications
- Must be able to ensure all Camp Counselors understand and follow policies, procedures, and regulations
- Must be able to monitor opening and closing shift checklists
- Must be able to promote teamwork and fun at Camp Bow Wow
- Must be able to ensure a safe and clean environment (at all times) for campers, as well as employees
- Must be able to continually update and monitor Day Campers and Night Campers Checklist
- Must be able to monitor information for proper feedings, medicine requirements, and check-out dates
- Must be able to monitor for proper dosage and ensure all daily checklists are complete
- Must be able to ensure a safe and clean environment for campers, as well as employees
- Must be able to ensure the proper functioning of all-day camp and boarding operations
- Must be able to follow all CBW policies and procedures
- Must be able to take financial responsibility for the overall camp budget
- Must be able to maintain interior and exterior of the property and all related issues
- Must be able to consult with the Owner on other events and action items
- Must be able to be involved in internal and external marketing of CBW
- Must be able to ensure proper scheduling for the groomers' clients through the front desk
- Must be able to create and instill The Camp Bow Wow Experience
- Must be able to ensure the proper interview process for socially acceptable behavior
- Must be able to create a fun and safe experience for our Campers as well as our Camp Counselors
- Must be able to monitor vaccination records with each reservation and check-in and use reminder cards
- Must be able to ensure boarding cards are filled in correctly with all pertinent information
- Must be able to ensure quality customer service - troubleshoot and problem-solve with a customer-friendly attitude
- Must be able to follow through with all emergency procedures and ensure Camp Counselors are trained in such
- Must be able to promote the Premiere Experience
- Must be able to ensure that all the Camp Counselors provide care and attention at a level that rivals any service in the industry
- Must be able to lead a team of 20 - 25 employees
- Must be able to oversee daily operations of the camp
- Must be able to manage budget and inventory
- Must be able to manage safety
- Must be able to manage maintenance of the facility
- Must be able to provide all necessary training when needed
- Must be able to grow the business of the local Camp through a variety of marketing and sales activities
- Must be able to manage day-to-day operations within the Camp
- Must be able to open or close the camp
- Must be able to lead daily operational tasks
- Must be able to manage the front desk
- Must be able to interact with Clients
- Must be able to manage on-duty employees
- Must be able to create partnerships with local businesses and nonprofits
- Must be able to secure and attend local events to represent the brand
- Must be able to build customer relationships
- Must be able to handle digital marketing and social media activities
- Must be able to hire and separate employees
- Must be able to schedule Camp Counselors and overall coverage
- Must be able to monitor attendance and tardiness of Camp Counselors
- Must be able to cover or find coverage of any uncovered shifts
- Must be able to adjust scheduling needs as needed to budget labor percentage
- Must be able to conduct performance reviews of Camp Counselors and provide ongoing coaching and feedback
- Must be able to ensure that all Camp Counselors are properly trained and supervised
- Must be able to monitor all Camp Counselors' Doggy First Aid and CPR Certifications
- Must be able to ensure all Camp Counselors understand and follow policies, procedures, and regulations
- Must be able to monitor opening and closing shift checklists
- Must be able to promote teamwork and fun at Camp Bow Wow
- Must be able to ensure a safe and clean environment (at all times) for campers, as well as employees
- Must be able to continually update and monitor Day Campers and Night Campers Checklist
- Must be able to monitor information for proper feedings, medicine requirements, and check-out dates
- Must be able to monitor for proper dosage and ensure all daily checklists are complete
- Must be able to ensure a safe and clean environment for campers, as well as employees
- Must be able to ensure the proper functioning of all-day camp and boarding operations
- Must be able to follow all CBW policies and procedures
- Must be able to take financial responsibility for the overall camp budget
- Must be able to maintain interior and exterior of the property and all related issues
- Must be able to consult with the Owner on other events and action items
- Must be able to be involved in internal and external marketing of CBW
- Must be able to ensure proper scheduling for the groomers' clients through the front desk
- Must be able to create and instill The Camp Bow Wow Experience
- Must be able to ensure the proper interview process for socially acceptable behavior
- Must be able to create a fun and safe experience for our Campers as well as our Camp Counselors
- Must be able to monitor vaccination records with each reservation and check-in and use reminder cards
- Must be able to ensure boarding cards are filled in correctly with all pertinent information
- Must be able to ensure quality customer service - troubleshoot and problem-solve with a customer-friendly attitude
- Must be able to follow through with all emergency procedures and ensure Camp Counselors are trained in such
- Must be able to promote the Premiere Experience
- Must be able to ensure that all the Camp Counselors provide care and attention at a level that rivals any service in the industry
- Must be able to lead a team of 20 - 25 employees
- Must be able to oversee daily operations of the camp
- Must be able to manage budget and inventory
- Must be able to manage safety
- Must be able to manage maintenance of the facility
- Must be able to provide all necessary training when needed
- Must be able to grow the business of the local Camp through a variety of marketing and sales activities
- Must be able to manage day-to-day operations within the Camp
- Must be able to open or close the camp
- Must be able to lead daily operational tasks
- Must be able to manage the front desk
- Must be able to interact with Clients
- Must be able to manage on-duty employees
- Must be able to create partnerships with local businesses and nonprofits
- Must be able to secure and attend local events to represent the brand
- Must be able to build customer relationships
- Must be able to handle digital marketing and social media activities
- Must be able to hire and separate employees
- Must be able to schedule Camp Counselors and overall coverage
- Must be able to monitor attendance and tardiness of Camp Counselors
- Must be able to cover or find coverage of any uncovered shifts
- Must be able to adjust scheduling needs as needed to budget labor percentage
- Must be able to conduct performance reviews of Camp Counselors and provide ongoing coaching and feedback
- Must be able to ensure that all Camp Counselors are properly trained and supervised
- Must be able to monitor all Camp Counselors' Doggy First Aid and CPR Certifications
- Must be able to ensure all Camp Counselors understand and follow policies, procedures, and regulations
- Must be able to monitor opening and closing shift checklists
- Must be able to promote teamwork and fun at Camp Bow Wow
- Must be able to ensure a safe and clean environment (at all times) for campers, as well as employees
- Must be able to continually update and monitor Day Campers and Night Campers Checklist
- Must be able to monitor information for proper feedings, medicine requirements, and check-out dates
- Must be able to monitor for proper dosage and ensure all daily checklists are complete
- Must be able to ensure a safe and clean environment for campers, as well as employees
- Must be able to ensure the proper functioning of all-day camp and boarding operations
- Must be able to follow all CBW policies and procedures
- Must be able to take financial responsibility for the overall camp budget
- Must be able to maintain interior and exterior of the property and all related issues
- Must be able to consult with the Owner on other events and action items
- Must be able to be involved in internal and external marketing of CBW
- Must be able to ensure proper scheduling for the groomers' clients through the front desk
- Must be able to create and instill The Camp Bow Wow Experience
- Must be able to ensure the proper interview process for socially acceptable behavior
- Must be able to create a fun and safe experience for our Campers as well as our Camp Counselors
- Must be able to monitor vaccination records with each reservation and check-in and use reminder cards
- Must be able to ensure boarding cards are filled in correctly with all pertinent information
- Must be able to ensure quality customer service - troubleshoot and problem-solve with a customer-friendly attitude
- Must be able to follow through with all emergency procedures and ensure Camp Counselors are trained in such
- Must be able to promote the Premiere Experience
- Must be able to ensure that all the Camp Counselors provide care and attention at a level that rivals any service in the industry
- Must be able to lead a team of 20 - 25 employees
- Must be able to oversee daily operations of the camp
- Must be able to manage budget and inventory
- Must be able to manage safety
- Must be able to manage maintenance of the facility
- Must be able to provide all necessary training when needed
- Must be able to grow the business of the local Camp through a variety of marketing and sales activities
- Must be able to manage day-to-day operations within the Camp
- Must be able to open or close the camp
- Must be able to lead daily operational tasks
- Must be able to manage the front desk
- Must be able to interact with Clients
- Must be able to manage on-duty employees
- Must be able to create partnerships with local businesses and nonprofits
- Must be able to secure and attend local events to represent the brand
- Must be able to build customer relationships
- Must be able to handle digital marketing and social media activities
- Must be able to hire and separate employees
- Must be able to schedule Camp Counselors and overall coverage
- Must be able to monitor attendance and tardiness of Camp Counselors
- Must be able to cover or find coverage of any uncovered shifts
- Must be able to adjust scheduling needs as needed to budget labor percentage
- Must be able to conduct performance reviews of Camp Counselors and provide ongoing coaching and feedback
- Must be able to ensure that all Camp Counselors are properly trained and supervised
- Must be able to monitor all Camp Counselors' Doggy First Aid and CPR Certifications
- Must be able to ensure all Camp Counselors understand and follow policies, procedures, and regulations
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