Assistant Branch Manager
$43,680–$62,400 year
On-siteTigard, Oregon, United States
Job Summary
Process transactions, place clients in appropriate account and loan products, and cross-sell bank services while ensuring the branch meets operational standards. Supervise, lead, train, and coach Tellers and personal bankers to deepen customer relationships using Client and Business Financial Reviews. Act as a back-up to the personal banking team for opening new accounts, receiving loan requests, and gathering credit information. Oversee technical tasks such as wire transfers, collections, stop payments, and branch control monitoring. Monitor sales and service goals, coach team members on problem resolutions, and ensure satisfactory audits. This role requires 2 years of retail banking experience and 1 year of management experience. The Assistant Branch Manager reports to the Branch Manager and is eligible for performance-based incentives.
Required Qualifications
- High School Diploma or GED
- Associate's or Bachelor's, Vocational, or Technical Degree in banking, business, or related field or equivalent work experience
- 2 years of retail banking experience
Desired Qualifications
- 1 year of management or supervisory experience
- 1 year of consumer and small business lending origination experience
- Customer service background in retail or banking
- Demonstrated ability to grow sales by developing long-lasting, knowledge-based relationships with clients and offering customized solutions
- Demonstrated leadership skills such as handling difficult customer and associate conversations in a professional, transparent, and courteous manner
- Strong attention to detail and the ability to multi-task effectively
- Proficient use of spreadsheets and other banking computer systems and related software
- Ability to operate a variety of office equipment and to perform repetitive movements for tasks such as counting cash, typing, and handling documents
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