Assistant Branch Manager

Job Summary

Required Qualifications

• •Bachelor's degree from four-year college or university
• •three to four years related experience and/or training in financial industry
• •equivalent combination of education and experience
• •minimum of two to four years of professional work experience in branch operations
• •reliable transportation to travel to and from work and other work-related events, meetings, interactions with clients, etc.
• •working knowledge of word processing, spreadsheet, and database software programs
• •Advanced PC knowledge beneficial
• •Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• •Ability to write routine reports and correspondence
• •Ability to effectively present information and respond to questions from employees of company and the general public
• •Must possess good communication skills
• •Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• •Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• •Position may require the ability to work before or after normal business hours, including weekends and overnight travel, to meet required deadlines and attend meetings and/or training programs

Desired Qualifications

• •Ability to operate the following: telephone, personal computer, printer, copy machine, fax machine
• •Ability to perform all other duties as assigned
• •Performs all essential responsibilities and tasks of all Universal Banker levels proficiently
• •Assists in technical training of bankers based on personal development plans as directed by Branch Managers or Personal Banking Development Manager
• •Proactively identify sales opportunities with an emphasis on establishing profitable client relationships and deepening existing client relationships
• •Promote, explain, and sell all personal banking products and services
• •Ask clients for referrals
• •Develop and implement plans to include calling on maturing accounts, leads, referrals, new account follow-up, and other prospecting opportunities for the designated market area
• •Track results in the CRM and follow up as appropriate
• •Periodically participates in the bank's business development activities
• •represent the bank in industry and professional associations, community organizations, local business groups, etc.
• •promotes the bank's favorable image
• •Help perform various audits as assigned by the Internal Auditor
• •Maintain thorough product knowledge of all TS Banking Group products and services
• •Address and resolve client concerns and inquiries
• •Help review daily overdraft report and make pay or return and charge or no charge decisions
• •Authorize transactions in accordance with bank policy (e.g. deposits, withdrawals, check cashing, wire transfers, etc.)
• •Support leadership team in the planning and execution of community, client, and business partner events
• •Reviews compliance related reports and reports to Branch Manager about what the common issues seen
• •Foster and promote exceptional client service based upon guidelines set in the Client Impact Standards