Assistant Branch Manager
On-site · Cork, Munster, Ireland
Job Summary
Hands-on leadership role in a Cork City hardware retailer. Reports to Branch Manager and supports day-to-day store operations, deputising as needed, while driving exceptional customer service and a collaborative team culture. Leads on the shop floor, manages rostering, stock control, tills, and holidays, supports merchandising and promotions to maximise sales, ensures health and safety compliance, and maintains clear communication across the team. Requires experience in retail supervision, a strong customer-service mindset, leadership skills, and the ability to develop staff and contribute to store performance. Working hours include 42.5 hours weekly over 5 days with 3 Saturdays in 4 and start times at 7am or 8am; the role is based on-site at Cork City with flexibility around weekends.
Required Qualifications
- Previous experience in a retail supervisory or Assistant Manager role
- Experience in a fast-paced retail environment
- Strong customer service focus with the ability to build lasting relationships
- Commercially aware with a track record of contributing to sales performance
- Strong leadership and people management skills
- Excellent communication skills with the ability to give and receive feedback effectively
- Highly organised with strong attention to detail
- Ability to prioritise, multitask and work on own initiative
- IT proficient across Microsoft Office and retail systems
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