Assistant Branch Manager
On-siteNew Berlin, Wisconsin, United States
New Berlin, Wisconsin, United StatesOn-siteFull TimeAssociates DegreeMedium
Full TimeAssociates DegreeMedium
Job Summary
Lead, coach, and support branch staff while assisting with operational accuracy and daily workflows. Contribute to branch goals and service standards by helping members with more complex financial needs. Build relationships within the branch and local community to strengthen member trust and financial well-being. Requires an associate degree or equivalent experience in retail or financial services, including two or more years in the field and the ability to obtain an NMLS number. Saturday hours are required.
Required Qualifications
- Associate degree or equivalent relevant experience
- Two or more years in retail or financial services
- Ability to obtain and maintain an NMLS number
- Strong interpersonal and communication skills that reflect professionalism
- Good judgment, adaptability, and the ability to solve daily challenges within guidelines
- Active listening skills and a thoughtful approach to resolving complex situations
- Ability to build rapport and communicate proactively with members and non‐members
- Strong attention to detail and consistent follow through
- Basic proficiency with Microsoft Office
- Solid math skills and the ability to learn more complex financial concepts
- Saturday hours required
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