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Retail Group BotswanaPosted 11 months ago

Assistant Branch Manager

On-siteGaborone, Gaborone, Botswana

Full Time

Job Summary

Assist the Branch Manager with planning and coordinating daily store activities to deliver exceptional customer experiences. Manage restaurant operations across people, product, and customer processes while maintaining financial and business acumen. Apply strong coaching and mentoring skills to guide the team within a flexible schedule that includes weekends, holidays, and evenings. This role requires at least four years of restaurant management experience and proficiency with Microsoft Office Suite.

Required Qualifications

  • BGCSE/Form 5 or higher
  • At least 4 years of restaurant management experience within a 'great' customer service environment
  • Experience with Microsoft Office Suite
  • Attention to detail and accuracy
  • Knowledge of restaurant operations including people, product, and customer processes
  • Excellent communication skills – both written and verbal
  • Financial and business acumen
  • Coaching and mentoring skills
  • Able to work flexible shifts - including weekends, holidays & evenings

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