Assistant Branch Manager - Pittsburgh, PA
On-sitePittsburgh, Pennsylvania, United States
Job Summary
Conduct daily customer service and transaction requests while managing branch sales activity through staff coaching, pre-shift huddles, and monitoring results. Promote the sales process by leveraging referral networks, executing outbound calls, and cross-selling bank products to meet customer financial needs. Input and maintain data quality for referrals and applicants using approved branch technology, ensuring all tasks adhere to FNB policies and risk management procedures. Perform traditional teller transactions as needed and coordinate operational duties including scheduling, workflow monitoring, and vault cash management. This role requires a high school diploma, two years of experience, and knowledge of banking policies, with a preference for Nationwide Mortgage Licensing System and Registry Identifier.
Required Qualifications
- High School or GED
- 2 years of job related experience
- Nationwide Mortgage Licensing System and Registry Identifier
- Excellent customer service skills
- Excellent communication skills, both written and verbal
- Excellent organizational, analytical and interpersonal skills
- Detail-oriented
- Ability to use a personal computer and job-related software
- MS Word - Basic Level
- MS Excel - Intermediate Level
- MS PowerPoint - Basic Level
- Experience in a related position
- Knowledge of banking policies, procedures consumer products and services
- Sales and customer service skills
- Legally authorized to work in the U.S.
Desired Qualifications
- Master's degree preferred
- Bachelor's degree preferred
- Master's degree, English major preferred
- Bachelor's degree, Business major preferred
- Master's degree, Finance major preferred
- Bachelor's degree, Finance major preferred
- Master's degree, Marketing major preferred
- Bachelor's degree, Marketing major preferred
- Master's degree, Management major preferred
- Bachelor's degree, Management major preferred
- Master's degree, Economics major preferred
- Bachelor's degree, Economics major preferred
- Master's degree, Accounting major preferred
- Bachelor's degree, Accounting major preferred
- Master's degree, Business major preferred
- Bachelor's degree, Business major preferred
- Master's degree, International Business major preferred
- Bachelor's degree, International Business major preferred
- Master's degree, Public Policy major preferred
- Bachelor's degree, Public Policy major preferred
- Master's degree, Political Science major preferred
- Bachelor's degree, Political Science major preferred
- Master's degree, Sociology major preferred
- Bachelor's degree, Sociology major preferred
- Master's degree, Psychology major preferred
- Bachelor's degree, Psychology major preferred
- Master's degree, Criminal Justice major preferred
- Bachelor's degree, Criminal Justice major preferred
- Master's degree, Education major preferred
- Bachelor's degree, Education major preferred
- Master's degree, Human Resources major preferred
- Bachelor's degree, Human Resources major preferred
- Master's degree, Marketing major preferred
- Bachelor's degree, Marketing major preferred
- Master's degree, Business major preferred
- Bachelor's degree, Business major preferred
- Master's degree, Finance major preferred
- Bachelor's degree, Finance major preferred
- Master's degree, Economics major preferred
- Bachelor's degree, Economics major preferred
- Master's degree, Accounting major preferred
- Bachelor's degree, Accounting major preferred
- Master's degree, International Business major preferred
- Bachelor's degree, International Business major preferred
- Master's degree, Public Policy major preferred
- Bachelor's degree, Public Policy major preferred
- Master's degree, Political Science major preferred
- Bachelor's degree, Political Science major preferred
- Master's degree, Sociology major preferred
- Bachelor's degree, Sociology major preferred
- Master's degree, Psychology major preferred
- Bachelor's degree, Psychology major preferred
- Master's degree, Criminal Justice major preferred
- Bachelor's degree, Criminal Justice major preferred
- Master's degree, Education major preferred
- Bachelor's degree, Education major preferred
- Master's degree, Human Resources major preferred
- Bachelor's degree, Human Resources major preferred
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