Assistant Branch Manager
$49,920–$49,920 year
On-siteVancouver, Washington, United States
Job Summary
Process credit loan applications, present loan solutions based on customer needs, and proactively contact customers with past due balances to resolve delinquency. Maintain a cash drawer, process payments, and deliver daily deposits to specified financial institutions. Achieve consistent results by meeting or exceeding branch goals for sales products and services while assisting the Branch Manager with report preparation. Coordinate daily operational functions and address issues in the manager's absence through communication with the District Manager. Ensure compliance with Federal, State, and Local Application Consumer laws and obtain required licenses to sell insurance products. Perform work at the assigned branch location Monday through Saturday, with seasonal Saturday hours required.
Required Qualifications
- Minimum of three (3) years of experience in a customer service or sales position
- two (2) years of experience in the Consumer Lending and/or Financial Services industry
- consistent demonstrated achievement of assigned KPIs
- Supervisory or team lead experience
- High school diploma or equivalent
- Reliable transportation
- Excellent written and verbal communication skills
- Proficient in Microsoft Office or similar programs
- Ability to complete essential duties/functions in a timely, accurate manner
- Demonstrated problem-solving skills
- project leadership skills
- interpersonal skills in demanding situations
- completion of related coursework/training
- Must obtain applicable, required licenses to sell insurance products offered to customers by the branch
- Must perform work related tasks at the assigned branch location
- Must be able to perform the essential duties/functions of the position satisfactorily
Desired Qualifications
- Bachelor's degree in a discipline such as Business, Accounting, Finance, Administration, Economics
- military rank (e.g., E-4, W1, or O1 and above)
- Additional, applicable years of experience
- Bilingual fluency in Spanish/English
- Has, in good standing, applicable, required licenses to sell insurance products offered to customers by branch
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