ASSISTANT BRANCH MANAGER
On-siteBixby, Oklahoma, United States
Job Summary
Lead daily branch operations by managing team members, providing Relationship Banker and Teller services, and resolving customer inquiries. Assist the Branch Manager in developing long-term business relationships and coach staff on product knowledge to match customer needs. Ensure implementation of security and control functions to mitigate risk while delivering personalized service. This full-time, exempt role requires Monday through Friday hours (40 weeks) with variable scheduling to meet branch needs, including potential Saturday or extended hours. Candidates must have a high school diploma, one-plus years of customer service experience, and two-plus years in teller or personal banking.
Required Qualifications
- High School Diploma or GED
- One-plus years of Customer Service experience
- Two-plus years of Teller experience or combination or Teller and Personal Banker experience
- Proficiency in all Microsoft applications (Word, Outlook, Excel, etc.) and ability to use and learn various job-related software programs
- Analytical and problem-solving skills
- Excellent interpersonal, verbal, and written communication skills
- Availability to work Saturdays and/or extended hours as required to support branch operations
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