Assistant Branch Manager
$57,554–$77,834 year
On-site · Philadelphia, Pennsylvania, United States
Job Summary
Assistant Branch Manager directs branch operations under the Branch Manager, supervising staff, maintaining high member service levels, achieving sales goals, onboarding business accounts, and ensuring adherence to policies. Responsible for mentoring employees, assisting in budgeted sales objectives, resolving member issues, and promoting digital service solutions. Requires a Bachelor's degree, NMLS license, and supervisory experience in financial services; responsibilities include staffing, training, risk and security controls, marketing promotions, and community engagement. Occasional travel to other branch locations is expected; strong customer service, leadership, and cross-selling skills are essential.
Required Qualifications
- Bachelor's degree
- NMLS license
- Minimum 1 year supervisory experience in retail or financial services OR 5-7 years of financial services experience
- Strong customer/member service
- Interpersonal/Team Player
- Presentation Skills
- Sales/Negotiation Skills
- Organizational Skills
- Verbal/Written Skills
- Microsoft Office
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