Assistant Branch Manager
On-siteGrand Rapids, Michigan, United States
Job Summary
Provide solutions and advice to improve customer financial well-being via in-person, email, phone, and instant messaging. Maintain weekly cash flow, manage operational and business risk through adherence to regulations, and grow branch deposits by gaining wallet share of consumer and business households. Build a high-performing team through onboarding, coaching, and development while leading effective problem resolution. This role requires 2+ years of banking experience, detailed knowledge of regulations, and proficiency in Microsoft Office with Excel. The position is onsite at the Grand Rapids branch and offers competitive compensation including medical, dental, vision, PTO, and 401k matching.
Required Qualifications
- 2 + years of related experience in banking or a similar field
- Detailed knowledge of banking regulations
- Exceptional verbal, written and interpersonal communication skills
- Proactive approach to creating processes & building a sustainable structure to drive solid results
- Working knowledge of Microsoft Office with emphasis on Excel and Word
- Experience in sales management and customer experience
- First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines
Desired Qualifications
- Experience with Jack Henry products is a bonus but not required
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