Assistant Branch Manager
On-siteCresson, Pennsylvania, United States
Job Summary
Manage the retail branch by consistently meeting customer asks, executing branch leads, and performing successful transaction conversions. Promote the sales process through referral management, outbound calling, and identifying customer financial needs while making appropriate recommendations for cross-selling bank products. Assist with daily sales activity via staff coaching, pre-shift huddles, and monitoring results, while coordinating operational duties including scheduling, workflow monitoring, vault cash management, and opening/closing the office. Perform traditional teller transactions as needed and maintain data quality for all referrals and applicants using approved branch technology. Adhere to all FNB policies, procedures, and risk management requirements.
Required Qualifications
- High School or GED
- 2 years of job related experience
- Excellent customer service skills
- Excellent communication skills, both written and verbal
- Excellent organizational, analytical and interpersonal skills
- Detail-oriented
- Ability to use a personal computer and job-related software
- MS Word - Basic Level
- MS Excel - Intermediate Level
- MS PowerPoint - Basic Level
- Experience in a related position
- Knowledge of banking policies, procedures consumer products and services
- Sales and customer service skills
- Nationwide Mortgage Licensing System and Registry Identifier
- Legally authorized to work in the U.S.
Desired Qualifications
- Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.