Assistant Branch Manager
On-siteAllen, Texas, United States
Job Summary
Coordinate and attain branch, region, and company objectives by partnering with management, conducting regular staff meetings, and completing monthly audits. Backup all retail positions, originate and close consumer and small business loans, and maintain business development efforts. Lead a support team through hiring, coaching, and performance reviews while ensuring strict compliance with policies, security procedures, and BSA/AML training. Mitigate monetary losses through sound decision-making and maintain a safe environment by managing equipment and handling heavy coin bags up to 50 lbs. Work in a constant state of alertness, potentially at alternative locations, to support overall company goals.
Required Qualifications
- Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 2 years related experience and/or training, and 1 to 6 months related management experience, or equivalent combination of education and experience
- Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to apply concepts such as fractions, ratios, and proportions to practical situations
- Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, or diagram formats
- Intermediate: Payroll Systems
- Spreadsheet
- Word Processing/Typing
- Basic: 10-Key
- Human Resources Systems
- Presentation/PowerPoint
- Must have the ability and knowledge to backup all retail positions within the branch
- Must be able to lift coin bags up to 50 lbs
- Must be able to work in a constant state of alertness and in a safe manner
- Must seek out opportunities to interact with customers and make customer service a top priority in the branch
- Must enjoy the challenge of selling and closing a sale
- Must be able to set and communicate clear, actionable goals for sales and service, and plan activities to achieve those goals
- Must take ownership and responsibility for the success of the branch
- May be required to work an alternative location within the region or market
Desired Qualifications
- Some banking related courses preferred
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