Assistant Branch Manager (Bryden Branch)
$24,000–$32,000 year
On-siteLewiston, Idaho, United States
Job Summary
Oversee daily branch operations, including processing deposits, withdrawals, check cashing, and loan payments while ensuring accurate completion and timely resolution of client account issues. Lead sales, operations, and client service efforts by coaching, mentoring, and developing the teller team to create a supportive environment. Engage clients in proactive financial conversations using the Banner Way process, present tailored recommendations aligned with their goals, and refer them to business partners when needed. Serve as acting manager during the Branch Manager's absence and maintain strict adherence to policies, procedures, and security standards to minimize risk and support strong audit results. This role requires 6+ years of retail banking experience and supervisory leadership skills within a trusted financial institution serving over 150 locations across the Pacific Northwest and California.
Required Qualifications
- High School Diploma or G.E.D.
- 6 or more years of retail banking experience
- Experience in a supervisory or management role leading a project, process, or team
Desired Qualifications
- Extensive knowledge of retail banking products, policies, procedures, and systems
- Confidence navigating complex accounts and experience with consumer and QuickStep lending
- Client service and relationship building skills
- Strong communication skills in person, over the phone, and via email
- Effective selling, cross‐selling, and referral abilities
- Problem solving, negotiation, and interpreting client financial information skills
- Experience in a financial sales‐oriented role
- Ability to lift and move up to 25 pounds
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