Assistant Boutique Director, Westport
$72,176–$72,176 year
On-siteWestport, Connecticut, United States
Job Summary
Lead the Fragrance & Beauty boutique team by driving exceptional client experience through leadership, operational excellence, and coaching while demonstrating superior service daily. Manage 60% time on the sales floor and 40% on back-of-house operations, including overseeing stock/re-stocking, inventory control, MMS system execution, and standard operating procedures. Serve as the primary point of contact for corporate partners, coordinate annual inventory reporting, and assist in event planning, coordination, and orchestration. Uphold brand image, hygiene standards, and visual merchandising requirements while fostering a positive, inclusive working environment. Attend seasonal seminars and corporate meetings to maintain product fluency and service excellence. Bachelor's degree preferred with 3+ years of luxury retail leadership experience; flexible schedule required for late nights, weekends, and holidays.
Required Qualifications
- Bachelor's degree
- High School diploma
- 3+ years of related leadership sales experience in a retail luxury environment and/or operational role
- Strong organizational and communication skills
- Detail oriented and operationally savvy
- Ability to coach and lead
- Ability to handle multiple tasks and meet tight deadlines concurrently
- Must have flexible schedule with the ability to work late nights, weekends, and some holidays
- Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results
Desired Qualifications
- Bachelor's degree preferred
- Foreign language skills
- Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
- Curiosity and desire to learn and grow professionally within the world of CHANEL
- Ability to thrive in a team environment and work collaboratively
- Understanding of, and passion for client experience
- Excellent communication skills
- Some or all of the following: 3+ years of related leadership sales experience in a retail luxury environment and/or operational role preferred
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