Assistant Banquet Manager

Manage departmental inventories, assets, and supplies while maintaining sanitation levels and enforcing all SOPs. Lead shifts and actively participate in event servicing, directing staff to maximize customer satisfaction and profits. Handle guest relations, resolve complaints, and collect feedback on service quality. Support HR activities by conducting orientation programs, reviewing guest satisfaction scores, and ensuring staff training on safety and emergency procedures. Attend pertinent meetings and apply knowledge of food and wine pairings to enhance event presentation.