Assistant Banquet Manager

Lead banquet staff while personally executing events based on requirements and standards. Manage departmental inventories, assets, and supplies, including liquor costs and equipment maintenance. Conduct monthly meetings with captains and employees, maintain attendance logs, and enforce sanitation levels and SOPs. Schedule service staff to forecast standards and maximize profits. Interview and hire new employees, lead shifts, and provide feedback on service behaviors. Handle guest complaints, obtain feedback on service levels, and implement corrective actions based on Meeting Planner Survey results. Ensure staff are trained in safety procedures and emergency protocols.