Assistant Banking Center Manager

Assistant Banking Center Manager delivers an excellent customer experience through in-person interactions, phone, and email; leads and coaches staff, drives sales and cross-sell opportunities, and ensures adherence to policies while managing banking center operations in the absence of the Banking Center Manager. Responsibilities include developing market-specific business development strategies, understanding consumer lending processes, identifying customer needs to provide financial solutions, promoting bank products and services, training and mentoring employees, coordinating with other departments, and maintaining accurate transactional procedures and customer privacy. Requires strong customer service, leadership, coaching, and sales aptitude, plus knowledge of traditional and emerging bank products and services and proficiency with office technology.